02

Signet Ecommerce

Role:
Duration:
Industry:
Junior UX/UI Designer
Feb 2021 - Oct 2021
E-commerce
Overview

Signet Jewelers is the world's largest retailer of diamond jewellery. They have more than nine brands all arround the world and 2,800 stores in the U.S., U.K. and Canada to be the most important retailer in North America. Due to new technologies growing and problem solved based on tech and client necessities the ecommece sites of each brand wasn't consistent and non-user-centered-designed. We afront this project for five of the nine brands.

Process

The project was tackled by sprints, where the team defined a set of times for each assignment. Each task consists of discovery, research, wireframes, and iteration. The design system was already designed at some point, so the team worked closely to build the entire page based on user testing findings.

Lessons Learn
Summary
Problem
Inconsistency, non friendly and user-centric navigation, no storytelling and content logic dedicated for users. In summary an outdated experience for the banners within Signet.
Goal
Set the foundations, update patterns, apply testings with real users, and implement the latest and best practices based on findings.
Learned

Systematization of a design digital language, logic behing a homepage structure, content auditing and strategy, implementation of a user testing findings, and give feedback to user through animations.

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